SPLUX FORGED WHEEL

FREQUENTLY ASKED QUESTIONS

At Splux Luxury Forged Wheels, we know choosing the right custom-made wheels involves many factors, and it can get overwhelming. We're here to simplify your journey. Our website includes detailed answers to frequently asked questions about our products, their origins, and the options available. Can't find what you're looking for? Reach out at sales@spluxwheels.com and we'll gladly assist!

· How do I order my Splux Forged Wheels?


To simplify your purchase, Splux provides two ordeing methods: Option1: Instantly, through our interactive website.
Option2: Complete our contact form for personalized assistance.

· What's the order process for a set of custom forged wheels?


Step 1: Place Your Order Select your ideal wheel model, size, and finish via our Splux website. After placing your order, our devoted sales team will contact you for verification. Step 2: Design Approval Following confirmation, we'll send you detailed 2D cross-section profile drawings, showcasing the specific concavity and lip size with the given brake clearance needed based on your requirements. Your approval of these drawings will propel us into the manufacturing phase. Step 3: Proceed to Production /Timeline * 1-piece wheels: 3 weeks * 2-piece wheels: 4 weeks * 3-piece wheels: 5 weeks * Note: Add 5 days for two-color, brushed, or polished finishes; 10 days for chrome. Step 4: Ready to Ship Once crafted, we’ll share a photo of your finished wheels. With your nod, they’re out the door and on their way to you! **Shipping Options: Standard delivery takes 3 weeks. Opt for Express Shipping to receive your wheels in just 7-9 business days for an additional $500-$900.

· What is the lead time?


Dreaming of the perfect ride? Every Splux Wheel is custom made to order. While our standard lead time is 6-8 weeks, opting for expedited service speeds this up to just 4-5 weeks. ( Email sales@spluxwheels.com for more information about the expedited service)

· Do my wheels come with center caps? What center cap options do I have?


Absolutely, each of our Splux Forged wheels includes standard flat center caps at no extra cost! Feel free to personalize the finish according to your style. Looking for more flair? Upgrade to our exclusive floating or convex caps for an additional fee ranging from $300-$600 per set.

· Will the wheels fit my OEM center caps?


Yes, it will fit perfectly! You don't need to worry about that.

· Will the wheels fit my OEM TPMS / lug nuts / bolts?


Yes, it will fit perfectly! You don't need to worry about that. By default, we design wheels to fit your car's OEM lugs/bolts.

· Can I order wheels and tires together from Splux?


At Splux Wheels, we specialize in crafting the perfect wheels for you. While we don't offer tires, choosing wheels that match your existing tire size means no extra tire purchases are necessary. Should you need a different size, simply share your wheel specifications with any tire store to find the ideal tires.

· Can I pick hidden or exposed hardwares for my 2pc/3pc wheels?


Yes! All 2pc/3pc Splux wheels can utilize assembly hardware that will be hidden or exposed.

· Do you offer custom finishes? Can i customize the color of my wheels to match my ride's body?


Yes, we proudly offer custom finishes to perfectly match your ride's body color! Let us help you achieve your unique style with our bespoke options. Please note on your order.

· Where is your company based?


We are an E-Commerce company based out of Los Angeles, CA and Fort Collins,CO, US

· What material are my wheels made of?


Our forged blanks are crafted from aerospace-grade 6061 aluminum alloy, on the same production lines of heavy machinery, high-speed rail and aircraft wheels, ensuring top-tier quality and performance.

· What forging method do you use?


Splux adopts the most advanced and mature three-step forging process to ensure product quality and provide maximum customization capability and ultimate precision.

· Is your finish a powder-coating process?


Yes! Splux offers in a vast array of powdercoated finishes. All wheels are held to the highest standards of finish quality.

· What's your warranty policy?


Each Splux Wheel set ensures a lifetime of reliable performance with a structural warranty and DOT approval, supporting your journey every mile of the way.

· Do you offer sponsorship for my ride?


Yes. We do offer a partial sponsorship/brand ambassador program available which we offer various perks and benefits to approved individuals. Special discounts are available for show builds and social media influencer account vehicles. Please send an email to sales@spluxwheels.com “Sponsorship Application” as the email subject. Tell us about your project, include some photos of your build or concept, and we will reach out to you!

· Why are Splux wheel prices increasing across all collections?


Splux conducts an annual price review, taking into account raw material costs, manufacturing and finishing complexity, supply chain conditions, and production capacity planning. The adjustment ensures every project receives the highest engineering standards and quality control.

· Why do prices differ between series?


Each series has unique design, material, and engineering complexity. Pricing reflects the custom engineering and production effort required for each wheel set.

· I just placed an order. Will I be charged the new price?


Orders confirmed prior to the price adjustment will be honored at the original price and will not be affected by the update.

· Does Splux offer price protection?


Yes. Splux provides a Price Protection Guarantee: if a public price reduction occurs within two years of your order confirmation, we will credit 3× the difference in cash, ensuring long-term fairness and stability.

· I’m a new customer. Will this price change affect me?


Yes. All new orders will be processed at the updated price. Each year, Splux limits service to only 300 new clients to maintain engineering precision and personalized attention for every project.

· I’m an existing customer. What price applies to my new order?


New orders are charged at the current public price. Previously confirmed orders remain at the original price.

· If my wheels are damaged and I need to replace two rear wheels, do I pay the old or new price?


Replacements due to personal reasons will be priced at the current public price. VIP or Apex Circle members may receive additional support, but pricing follows the current published policy.

· What is the Apex Circle?


The Apex Circle is Splux’s private, long-term membership program for collectors who value safety, craftsmanship, and long-term ownership. Members enjoy Apex Care, Family Garage Registry, Insider Privileges, and Circle Invitation Privileges, with gradual access to Signature Privileges, supporting both long-term ownership and your family automotive legacy.

· Who can join the Apex Circle?


Customers automatically become Apex Circle Insider Members with their first Splux wheel set purchase. This program is exclusive to long-term collectors and is not publicly open.

· What benefits does the Apex Circle provide?


Apex Circle supports long-term clients with engineering and ownership continuity, ensuring wheels maintain peak performance over time; Family Garage Registry to unify all household vehicles under one account; and priority production and exclusive recognitions, with Signature Privileges unlocked as your membership progresses.

· Do I need to purchase a wheel set to learn more about the Apex Circle?


You can explore the Apex Circle on our website, but membership is granted only after your first Splux wheel set purchase.

· Can I invite friends to join the Apex Circle?


Yes. Apex Circle members have Circle Invitation Privileges, allowing them to invite new members based on their membership tier. Invited friends become Insider Members upon completing their first Splux wheel set purchase. As a referring member, you earn additional Build Credits for qualifying purchases made by your invitees, while they retain their own membership benefits. Invitation privileges are designed to recognize meaningful connections and long-term commitment, not as a public promotion or discount program.